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Store Policies
Terms:COD- A company check will be accepted Returned Checks- A service charge of $25.00 will be charged for all returned checks. If your bank returns the check the account will be placed on a cash basis only.Prepaid- Prepay order with company check, Visa, MasterCard, American Express, Discover or a money order.Hours: Monday - Friday 8:30 am - 5:00 pmLocal (843) 393-6127 ESTNational 1-800-845-6052Shipping Information:Orders received before 2:30 pm are shipped same day (with exceptions). Orders shipped to NC/SC generally take one or two days. Other states may take longer for normal delivery sevice. To guarantee specific deliver day, please specify method of shipment.Next Day Air- Delivered next working day - Additional freight charges will be added.2nd Day- Allow two (2) working days - Additional freight will be addedFreaight Prepaid on Orders Over $500.00 (with exception)Claims, Credits, Returns- If you received damaged merchandise, please:A) Retain original shipping boxB) Contact Lowe's shipping departmentC) Notify local carrier (UPS< RPS< FRT Line) and advise them of the problem. We will file claim with the carrier and will reship to you. When returning items call Lowe's for authorization number and ship pre-paid in original shipping box. Items damaged to improper packing will be credited at salvage value.All prices are subject to change without notice.
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